On our way to LA a few days ago it was my first time flying with Ruby, I had a screaming crying sleepy baby who was so overwhelmed that she couldn't fall asleep. My husband and I paid for first class so that we'd have the extra space and could lay down with her - once we were boarded I was getting tons of eye rolls and head shakes from fellow passengers on @delta because my baby was crying (as if I could just look at Ruby and say okay now it's time to stop 😂). I tried to ignore the people until 10 minutes passed and a flight attendant came over to me and asked me and my baby to move to the back of the plane (as if the people in the back didn't matter). Give up our seats that we paid for and move. Apparently I was upsetting and getting a lot of complaints from the first class passengers. I started crying because I was so stressed and anxious and instead of the stewardess being helpful and compassionate she instead made the situation worse. I don't know what's right and wrong when it comes to flying with a baby but after telling a few people the story they were in shock. Thoughts? We're headed back to NYC today and we're hoping for a much better experience. ✈️
This mama isn't staying silent.
Arielle Noa Charnas boarded her Delta Air Lines flight from New York City to Los Angeles with her husband and 9-month old baby on Dec. 29, PEOPLE reports. Before they even took off, however, the flight hit some turbulence.
The 9-month old, Ruby, was so overwhelmed that she couldn't fall asleep, Charnas revealed in an Instagram post. Like many sleepy infants would, she reacted by "screaming crying."
Charnas and her husband knew Ruby would need some extra spae on the long flight, so they bought first class seats so they could "lay down with her." Ruby didn't calm down, though, and the other passengers weren't very happy about it.
"I was getting tons of eye rolls and head shakes. As if I could just look at Ruby and say 'Okay, now it's time to stop,' " Charnas said.
Charnas ignored the passengers, but ten minutes later, a flight attendant came by and requested that Charnas and her daughter move to the back of the plane, since the other first class flyers were complaining.
"Give up our seats that we paid for and move," Charnas said. "As if the people in the back didn't matter."
"I started crying because I was so stressed and anxious and instead of the stewaress being helpful and compassionate, she instead made the situation worse," Charnas said.
"I don't know what's right and wrong when it comes to flying with a baby but after telling a few people the story they were in shock," she added.
Her post has received over 22,000 likes on Instagram, with most of its 1700 commenters expressing outrage toward the flight attendant and offering their support to Charnas.
"Delta flight attendants are trained to provide safe transport and excellent customers service. We fully support all passengers traveling in the class of service for which they've paid," a Delta spokesperson told PEOPLE.
Charnas refused to vacate their seats and said that Ruby finally fell asleep on her shoulder during take-off and was well-behaved the rest of the flight.
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